HVAC Service Technician - Ann Arbor

Roseville, MI posted on October 8

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Description:

For more than 65 years, C & C Heating & Air Conditioning has been providing expert and professional service across Southeast Michigan meeting residential heating and cooling needs.  All of C & C Heating & Air Conditioning's technicians are uniformed, and arrive in our own C & C vehicles.  When contacting C & C our clients know they are in safe hands.  Heating and air is all we do.  We are focused on delivering the very best products and services available and our tecnhicians can be trusted to provide you with what you really need.

Responsibilities

Complete all general HVAC in-home, service calls.
Know how to establish customer rapport to sell the right products and services.
Ask the right lifestyle questions to troubleshoot heating and cooling system malfunctions.  
Educate and assist customers in choosing the best finance options and maintenance plans.
Explain replacement opportunities for aging, inefficient or underperforming systems.
Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Work along side customer service and dispatch to ensure overall success of the business.
Maintain a clean, organized job site and well inventoried truck.
Participate actively in all training exercises, morning meetings, trade shows and retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Requirements

Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.

Minimum of four years experience including hands on training and or work is required

Proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.

Clean, safe driving record.

Highly organized with exceptional follow-through abilities.

Strong verbal and written communications.

Passionate about C & C Heating and loves the brand.

High integrity with advanced social skills and ability to make solid connections.

Strong desires to be a better technician tomorrow than you are today.

Engaging personality that blends well with a fast-paced, goal-driven environment.

Competitive individual contributor who also loves to win as a team.

Highly motivated, self-starter who’s flexible and has a great attitude on life.

Benefits offered:

Medical

Dental

401k with Match

Vacation

Company Cell Phone

Company Vehicle and Fuel Provided

Training

 

 


Wage

DOE

Experience

Any

Type

Full-time